Straight answersto the questions we hear most.

Yes. Every published price is plus HST.

See our water heater page for current installed prices. Most swaps take 2 to 5 hours.

A 30,000 grain softener is $1,500 plus HST installed.

$1,200 plus HST installed new, or $650 to replace an existing RO unit.

From $450 plus HST supplied and installed, or $225 to install one you supply.

$225 plus HST to install yours. The Moen Sleek pull-down is $644 supplied and installed.

Kitchener-Waterloo is usually 16 to 24 grains per gallon, Guelph 30 to 35, Milton and Halton Hills 8 to 11, and some rural wells over 70.

Yes. See our KITEC replacement page.

New Dundee, Wilmot Township, Kitchener, Waterloo, Cambridge, Guelph, Milton, Halton Hills, Acton, Rockwood and Georgetown.

Yes, where the work requires one, and we book the inspection.

Yes. For water heaters, though, financing or renting through one of the large water heater rental companies will usually cost you less. We can’t match their financing terms, and we’d rather tell you that up front. For other work, ask about financing when we give you the price.

For our existing customers, yes. Our regular hours are Monday to Friday, 7 a.m. to 5 p.m. Emergency calls are $230 an hour for one plumber, or $366 an hour when the job needs two, with a 2-hour minimum, plus HST and materials.

Shut off the main water valve, open a low tap to drain pressure, then call us.